COVID-19 Updates

Thank you for your trust in Bancroft

The safety and well-being of those we serve, our staff and their families are our number one priority. During this time of uncertainty related to COVID, we will utilize our website, email and social media channels for any emerging updates as warranted. 

We are in constant contact with local and state agencies in NJ, PA and DE to gain insight and best practices as new cases of the virus are reported. We are working with program leaders and staff to implement precautionary measures and continue cleanliness education in all locations and group homes.

Please check your email often for updates. If you are not receiving emails and have a loved one in one of our programs, please email

General Updates

We have received new COVID masking guidance from the New Jersey Department of Developmental Disabilities (DDD). This guidance is based on the COVID-19 activity level which is either low or moderate in all of New Jersey.  Beginning on April 11:

For visitors to NJ residential or day programs:

  • Masks will be optional if a visitor is fully vaccinated (including boosters).
  • If a visitor does not have proof of vaccination status, prefers not to answer, or is not fully vaccinated (including boosters) they must wear a mask in the program.
  • Visitors must continue to do wellness screening and answer “no” to all questions and have a temperature below 100.4 to enter the program. 


New staff requirements for those in NJ residential and day programs:

  • Masks will be optional if a staff member is up to date on their vaccinations.  
  • Wellness screenings are still required.
  • Weekly testing for unvaccinated staff members is still required.
  • Masks must be worn by all employees while in vehicles, transporting those we support during day programs.


New Jersey Gov. Phil Murphy issued an Executive Order that will require healthcare workers and workers in high-risk, congregate care settings to be fully vaccinated against COVID-19 by May 11.

Updates by Program

Day programs are operational.

Fully operational with family visitation rules in place

Group hopes remain fully operational, with family visitation rules in place

 Outpatient services are available however, masks are still required for all patients and staff. Telehealth appointments are available.

Fully operational with family visitation rules in place

Bancroft administrative offices are open between the hours of 9 a.m. and 5 p.m.

Family Communications

For questions related to Bancroft’s response and actions taken to keep our staff and those in our care as safe as possible, please email:

How You Can Help

  • Please alert us if you or a family member who has been in contact with those we serve or our staff has been exposed.
  • Support our staff by practicing infection prevention measures when visiting our programs (i.e. hand-washing hygiene, sneezing or coughing into a tissue or sleeve).
  • Please do not visit our locations or your loved one if you are sick.
  • Limit the number of visitors.

Make An Impact

You can help us continue our integral services during this heightened time of need, funding the purchase of additional hand sanitizer, personal protective equipment for staff, as well as air mattresses for the direct support professionals working around-the-clock to ensure seamless support for the individuals in our care.

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