COVID-19 Updates

Thank you for your trust in Bancroft

The safety and well-being of those we serve, our staff and their families are our number one priority. During this time of uncertainty related to COVID, we will utilize our website, email and social media channels for any emerging updates as warranted. 

As we continue to monitor COVID and the increase in the omicron variant in our region, we will keep you updated on the preventative measures being taken and any changes to program operations.

We are in constant contact with local and state agencies in NJ, PA and DE to gain insight and best practices as new cases of the virus are reported. We are working with program leaders and staff to implement precautionary measures and continue cleanliness education in all locations and group homes.

Please check your email often for updates. If you are not receiving emails and have a loved one in one of our programs, please email

General Updates

The Omicron variant is surging in our area and Bancroft is seeing a high number of positive cases. We will update you via email in the event of closures or changes and you can look at the Updates by Program section below for changes specific to the program your loved one is in. Our staff is being provided with enhanced PPE and taking every precaution. Keeping your loved one safe is our first priority.


New Jersey and Delaware have issued mandates requiring the COVID-19 vaccine or weekly testing for those working in healthcare facilities and congregate-care settings. Bancroft is included in this mandate. Under this mandate, all Bancroft staff working in a New Jersey or Delaware program or office location are required to be fully vaccinated or submit to COVID testing twice per week. Currently, all employees working in or visiting any of our programs are required to wear surgical masks at all times regardless of vaccination status.

Updates by Program

Bancroft NeuroRehab is temporarily closing the Day Programs at all three locations: Mt. Laurel, Plainsboro and Toms River until at least Monday, Jan 3. 

Out of an abundance of caution, and in consultation with the Burlington County Department of Health, in light of staffing issues and the surge in positive COVID-19 cases in and around the region, both The Bancroft School Welsh Campus in Mt. Laurel and the Preschool & Early Education Program in Moorestown will be temporarily going to a remote learning model beginning Thursday, Jan. 6.

For more information please contact your school leadership.

View the 2021 – 2022 Emergency Remote Plan

There will be no on-site visits at the  Lindens until at least Jan 14. We will keep you updated if that gets extended. 

Group hopes remain fully operational, with family visitation rules in place

We are temporarily closing the Day Program at all three locations in Mt. Laurel, Plainsboro and Toms River. We hope to reopen on Monday, Jan 3. 

Outpatient services are available however, masks are still required for all patients and staff. Telehealth appointments are available.

See details here.

We are suspending all on site visits in all of our children’s programs. We will notify you when this changes. 

Bancroft administrative offices are open between the hours of 9 a.m. and 5 p.m.

Family Communications

For questions related to Bancroft’s response and actions taken to keep our staff and those in our care as safe as possible, please email:

How You Can Help

  • Please alert us if you or a family member who has been in contact with those we serve or our staff has been exposed.
  • Support our staff by practicing infection prevention measures when visiting our programs (i.e. hand-washing hygiene, sneezing or coughing into a tissue or sleeve).
  • Please do not visit our locations or your loved one if you are sick.
  • Limit the number of visitors.

Make An Impact

You can help us continue our integral services during this heightened time of need, funding the purchase of additional hand sanitizer, personal protective equipment for staff, as well as air mattresses for the direct support professionals working around-the-clock to ensure seamless support for the individuals in our care.

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