Executive Team

Toni Pergolin, M.H.A.

President and Chief Executive

Toni Pergolin is a highly regarded strategic leader with acute financial acumen who has successfully grown companies organically and through mergers and acquisitions.

Serving as President and CEO of Bancroft, one of the largest human services providers in New Jersey and the Greater Philadelphia region, she has more than doubled the size of the company in ten years. Her ability to lead nonprofit organizations with a focus on delivering excellence with a healthy margin has resulted in a decade of profitable returns enabling reinvestment in the organization’s mission.

She was selected as one of the 50 most influential people in South Jersey by South Jersey Biz in 2015, won the SmartCEO Cornerstone Award 2015, was among The Who’s Who in Healthcare in South Jersey in 2017 and SJ Magazine Women of Excellence in 2019.

Pergolin received the Campbell Soup Extraordinary Leadership Award and was awarded the first Corporate/Business Award by Maria's Women United. She has been recognized for her leadership in many publications including SmartCEO Magazine, Philadelphia Business Journal, SNJ Business People, SJ Biz, Main Line Today and received recognition for advancing women's equality. Most recently she received the Women of Excellence Award for Business Excellence by SJ Magazine.

She currently serves as the Chairwoman for Peirce College and as a director on the boards of Fulton Bank and South Jersey Chamber of Commerce. She also is a member of the FPA Wealth Management Advisory Board.

Prior to joining Bancroft, she worked at the University of Pennsylvania Health System for 14 years in various positions, including Chief Financial Officer for Pennsylvania Hospital. She received her undergraduate degree in accounting from Pennsylvania State University and her master's in health administration from Saint Joseph's University.

Pergolin’s first book, Too Important to Fail: Leadership Lessons for Nonprofits came out in January 2020.

James Carlino

Chief Human Resources Officer

Jim Carlino joined Bancroft in December 2016. Carlino, who has over 30 years leadership experience in Human Resources, oversees workforce strategy and engagement, leadership development and training, occupational health, benefits and compensation and performance management. He also advises on policy development and compliance for all Bancroft employees.

Jim has an MBA and MS in Organizational Leadership and Development, and is recognized as a Senior Professional in Human Resources, a Senior Certified Professional with the Society for Human Resource Management, a Certified Compensation Professional, and most recently as a Certified Healthcare Human Resources Professional.

Karen Lindgren, Ph.D.

Chief Clinical Officer

Karen Lindgren, Ph.D., is the Chief Clinical Officer at Bancroft. She oversees Healthcare and Nursing Services, the Applied Behavior Analysis Center of Excellence, and quality assurance across the organization. A licensed psychologist, Dr. Lindgren has more than 25 years’ experience in neuropsychological assessment and treatment of brain injury and neurological impairment.

She joined Bancroft in 1997, as a senior neuropsychologist at Bancroft NeuroRehab, and served most recently as the program’s senior director, supervising rehabilitation therapies in Central and Southern New Jersey, managing clinical staff and maintaining several university partnerships.Dr. Lindgren has clinical affiliations with the graduate programs at Drexel University, Philadelphia College of Osteopathic Medicine and Immaculata University, is well published in her field, and has presented information in the area of neurological development, neuropsychological assessment, neurotoxic exposure, and interdisciplinary treatment of brain injury. Dr. Lindgren received her Ph.D. and M.A. in Clinical/Community Psychology from the University of Maryland and her B.A. from Loyola College.

Darren Blough, MSW, BCaBA

Senior Vice President, Adult Services - Lakeside, DE, PA, Gloucester

Darren brings to Bancroft more than two decades of experience working with children and adults with disabilities. In fact, he began his career as a Program Associate and spent nearly 10 years with the organization before accepting a position leading statewide operations for another behavioral healthcare provider in New Jersey. Darren currently leads operations at the Lakeside Campus and Gloucester Program, and oversees residential programs in Pennsylvania and Delaware.

Darren is a Board Certified Assistant Behavior Analyst. He earned his undergraduate degree in Sociology and his master's degree in Social Work from Rutgers University. Additionally, Darren is an active member of the New Jersey Association of Community Providers, where he is the President of the Board, and previously served as the Chair of the Legislative and Policy Committee for the organization.

Clair Rohrer, M.Ed.

Senior Vice President, Adult Services - South Jersey

Clair began her career in this field over 35 years ago. She started at  Bancroft in 1988 as a direct support professional and progressed through various leadership positions before joining the executive team in 2010. Clair has oversight of our New Jersey community programs for adults with intellectual and developmental disabilities including our community residential group homes and apartment programs, our adult day programs and adult employment services, and our Judith B. Flicker Residences serving older adults. Clair earned her Master of Arts in education, and a Bachelor of Science degree in psychology from LaSalle University.

Clair reflects on 30 years. Click to read more.

Judi London

Chief Strategy Officer

Judi London was appointed Chief Strategy Officer in 2019. This position oversees strategic planning, business development, government relations, marketing, communications and admissions. She joined Bancroft as Chief Marketing Officer in 2015 to develop and lead marketing and communications for the organization and its programs and services.

She shares over 25 years of experience in developing strategic results-driven campaigns to introduce new products and services and grow businesses throughout the region.  

Prior to Bancroft, Ms. London worked for marketing agencies leading the strategic development of programs for clients in various industries including healthcare and hospitals, economic and real estate development, transportation and infrastructure; and tourism and attractions. She served as vice president of Oxford Communications; chief marketing officer at Winning Strategies and president of the South Jersey Tourism Corporation and Camden Waterfront Marketing Bureau.

Ms. London received a Bachelor of Arts degree from Temple University. 

Susan Piergallini

Chief Development Officer

Susan Piergallini joined Bancroft as Chief Development Officer in October 2018, overseeing all development and fundraising efforts across the organization. She brings more than 25 years’ experience in healthcare and education fundraising and operations, including leading and executing vision for several comprehensive campaigns.

Prior to joining Bancroft, Ms. Piergallini was most recently Associate Vice President of Operations at Children’s Hospital of Philadelphia Foundation, where she provided strategic leadership, developing new policies and procedures and building a stronger operational infrastructure. Ms. Piergallini also managed a strategic prospect portfolio and was a key fundraising team member for CHOP’s $1 billion comprehensive campaign.

Previously, Ms. Piergallini was Vice President for Institutional Advancement and Executive Director of the College Foundation at Community College of Philadelphia.

Ms. Piergallini earned her Master’s degree in Public Administration from Widener University.

James Wellons, Esq.

Chief Legal Officer

James Wellons, Esq.  joined Bancroft in 2016. Prior to joining the leadership team, Wellons, who has expertise in complex commercial transactions, corporate governance and operations management, served as Senior Counsel for Temple University Health System, where he provided legal insight and management of commercial transactions for the $2 billion operation. Additionally, Wellons managed real estate assets and licensing of operational systems including the $11 million electronic medical record at Temple. In his role at Bancroft, Wellons oversees risk management, regulatory actions and compliance and manages legal counsel on a variety of issues.

Wellons received his undergraduate degree from University of North Carolina and his Juris Doctor from Temple University School of Law. He currently serves as Chairman of the Board of Directors for North Philadelphia Financial Partnership and is a member of the American Health Lawyers Association and Pennsylvania Bar Association.

Jane Femia Baider

Senior Vice President, Bancroft NeuroRehab

Jane Femia Baider joined Bancroft as Senior Vice President of Bancroft NeuroRehab in September 2019. She brings to the organization more than 30 years of healthcare experience.

Femia Baider oversees Bancroft NeuroRehab operations including day, outpatient and residential services and supports, with a focus on growth and expansion of services.

Femia Baider was most recently Assistant Vice President of Oncology, Post-Acute and Patient Support Services at Lourdes Health System. Prior to that, she was Assistant Vice President of Post-Acute and Patient Support Services for Lourdes Health System and St. Francis Medical Center.

An occupational therapist by training, Femia Baider spent nearly 20 years working in rehabilitation settings before moving into healthcare administration, holding positions at Magee Rehabilitation, Lourdes Rehabilitation Services and Underwood Memorial Hospital. She has a bachelor’s degree in Occupational Therapy from Temple University and an MBA in Health and Medical Services Administration from Widener University.

Dennis Morgan, M.Ed.

Senior Vice President, Children's Services

Dennis Morgan is a well-respected leader in Education, with expertise in educational, vocational and residential services for children and adults with autism and other intellectual and developmental disabilities.

Since joining Bancroft in 2009 as the Senior Clinical Director for education and Director of Curriculum, Morgan has been dedicated to nurturing growth opportunities for individuals served within the organization and the community. He earned his Bachelor’s degree in Early Education and Psychology from King’s College and a Certification in Special Education from West Chester University. Additionally, Morgan has a Master’s degree in Educational Leadership from St. Joseph’s University and is in current pursuit of his Executive M.B.A. at Villanova University.

Dennis began his career in education as a special education teacher before becoming Principal of the Y.A.L.E. School in Cherry Hill, N.J. and later the Vanguard School in Malvern, Pa.

In 2003, he received the Ruth K. Newman Award for Education Excellence in recognition of his work with students with developmental disabilities.

In addition to his fervent commitment to achieving excellence in his field, Dennis proudly serves as Captain in the 111th Attack Wing, Horsham Naval Air Station, of the Pennsylvania Air National Guard.  He was named the 2008 & 2009 Non-Commissioned Officer of the Year, and is the recipient of a Commendation Medal from the United Stated Air Force.

Josefina Nash, M.S.

Senior Vice President of Business Operations and Innovation

Josefina “Fina” Nash was named Vice President of Business Operations and Innovation in 2014. She oversees Bancroft’s information technology, fleet management, procurement, central records and transportation services.

Ms. Nash joined Bancroft in 2011 as the nonprofit’s vice president for information technology. The Cherry Hill resident brought more than 15 years of progressive information-systems experience in commercial, nonprofit and government sectors to the organization.

Much of Ms. Nash’s career prior to her role at Bancroft was spent in the field of biotechnology, working as director of information systems for the Coriell Institute for Medical Research in Camden, New Jersey, for 10 years. Most recently, she was the director, IT operations, at TAI Software, where she focused on health care, including the implementation of an electronic medical record. Since arriving at Bancroft, Ms. Nash executed the integration of a similar system within the 131-year-old direct-care provider. In 2014, she was recognized for her creative management vision, leadership philosophy, innovative strategy and undeniable work ethic at the Philadelphia SmartCEO Executive Management Awards.

Ms. Nash earned her Master of Science from the University of Pennsylvania, and a Bachelor of Arts from Rutgers University.

Colleen Macalino, CPA

Vice President of Financial Planning and Analysis

Colleen Macalino joined Bancroft as controller in August 2005, and was appointed vice president of finance in March 2007. She had previously worked as a corporate controller for other organizations, and has operated her own accounting practice.

A certified public accountant in both New Jersey and Pennsylvania, Ms. Macalino is a member of the New Jersey Society of Certified Public Accountants. She earned her Bachelor of Science in accounting and graduated magna cum laude from Villanova University.

As a mother of a young man with severe disabilities, Ms. Macalino feels that it was her destiny to serve at Bancroft. “It is a privilege and honor to work here,” she says.

James Strauss

Vice President, Finance

James Strauss joined Bancroft in 2015, bringing with him nearly three decades of experience in financial services. He is a CPA who has lead teams across a broad range of corporate finance functions.

Prior to his position at Bancroft, James was Vice President of Finance and Treasurer as well as Corporate Controller with the Day & Zimmerman Group, Inc., for more than a decade. Before to his work with Day & Zimmerman, James served as Manager of Finance and Controller at the Epsilon Products Company.

James earned both his undergraduate degree in accounting and his MBA at St. Joseph’s University in Philadelphia.

Merrie Winston

Vice President, Facilities

Merrie Winston brings to Bancroft more than 25 years of experience in facilities, project management, design and construction. She oversees planning, design, construction, real estate and maintenance operations for all Bancroft facilities, including 16 program locations and more than 200 community group homes in New Jersey, Pennsylvania and Delaware.

Merrie was previously principal of her own project management consulting firm in Voorhees. Prior to that, she was a senior project manager at Rowan University and a director at the New Jersey School Development Authority in Trenton. She also has experience in a variety of school and hospital settings in Pennsylvania and New Jersey.

Merrie has a real estate certification from Temple University and a master’s degree in Architecture from Tuskegee University. She is affiliated with the National Organization of Minority Architects, American Institute of Architects, Pennsylvania Society of Architects, Habitat for Humanity, and International Facility Management Association.

Kathy M. Ross

Executive Liaison, Office of the President

Kathy Ross first came to Bancroft in 1983 as assistant to the president, initially working with Dr. Clarence York, followed by Dr. George Niemann, in that capacity. Since then, Ms. Ross assumed increasing levels of responsibility – from coordinator of corporate affairs to director to senior director – and in 1998 was named a vice president. Today, she works closely with Toni Pergolin, president and CEO, and other members of the executive staff team, as well as the Board of Trustees, and serves as board secretary, a corporate officer position.

During her time at Bancroft, Ms. Ross has also been responsible for communications and public relations, family services, government relations, licensing and accreditation, among others.

Prior to joining Bancroft, Ms. Ross worked for an educational publishing company, serving in several increasing responsibility capacities. She has completed coursework at the University of Philippines, Glassboro State College (now Rowan University), Rutgers University and Camden County College, as well as numerous management and leadership programs over the years. In 2008, she completed the Certificate Program in Developmental Disabilities at the Rutgers School of Social Work Institute for Families. She is currently the President of the Rotary Club of Haddonfield, New Jersey.