Adult Services Leadership

Meet Bancroft’s Adult Services Leadership Team

Darren Blough, MSW, BCaBA

Senior Vice President, Adult Services - Lakeside, DE, PA, Gloucester

Darren brings to Bancroft more than two decades of experience working with children and adults with disabilities. In fact, he began his career as a Program Associate and spent nearly 10 years with the organization before accepting a position leading statewide operations for another behavioral healthcare provider in New Jersey. Darren currently leads operations at the Lakeside Campus and Gloucester Program, and oversees residential programs in Pennsylvania and Delaware.

Darren is a Board Certified Assistant Behavior Analyst. He earned his undergraduate degree in Sociology and his master's degree in Social Work from Rutgers University. Additionally, Darren is an active member of the New Jersey Association of Community Providers, where he is the President of the Board, and previously served as the Chair of the Legislative and Policy Committee for the organization.

Clair Rohrer, M.Ed.

Senior Vice President, Adult Services - South Jersey

Clair began her career in this field over 35 years ago. She started at  Bancroft in 1988 as a direct support professional and progressed through various leadership positions before joining the executive team in 2010. Clair has oversight of our New Jersey community programs for adults with intellectual and developmental disabilities including our community residential group homes and apartment programs, our adult day programs and adult employment services, and our Judith B. Flicker Residences serving older adults. Clair earned her Master of Arts in education, and a Bachelor of Science degree in psychology from LaSalle University.

Clair reflects on 30 years. Click to read more.

Michelle Habingreither, M.Ed.

Senior Director, Community Residential Services - New Jersey

Michelle joined Bancroft’s Community Services for Adults program in 2004. She has more than two decades of experience working with children and adults with developmental and intellectual disabilities in residential programs and in their own homes. Michelle oversees group homes and supervised apartments that support people with a wide range of abilities throughout South Jersey as well as Bancroft’s Judith B. Flicker Residences. Additionally, Michelle chairs Bancroft’s Core Values Committee and supports employee engagement efforts across the organization. Michelle earned both her undergraduate degree in psychology and her master’s degree in special education at Wagner College. She is also an adjunct professor in the Human Services Department at Camden County Community College.

Jessica Fedezko, BCBA

Senior Director, Adult Day and Employment Services

Jessica oversees the operation of the structured day and community employment programs serving adults with autism and intellectual disabilities in Camden and Burlington Counties. She has worked with individuals who have developmental disabilities since 1998, and joined Bancroft in 2009. Prior to her current position, she worked with children, adolescents and adults diagnosed with autism spectrum disorders, developmental disabilities, dual diagnoses, and brain injury in multiple settings including private consultation, community living, residential facilities, and state institutions.

Jessica has a bachelor’s degree from Elizabethtown College and a master’s degree in Applied Behavior Analysis from Penn State University.  She is also a Board Certified Behavior Analyst.

Danielle Edmonds

Program Director, Adult Day Services

Danielle oversees the daily operations of Adult Day Services in Burlington County. Danielle joined the Bancroft team in 2002 as a Clinical Associate in the Lindens program. Danielle has worked at Lakeside and more recently the Risk Management Department.

She has held clinical and operational leadership positions and brings a strong skill set to the team. Danielle continues to focus on improving the quality of services and developing a cohesive team at Burlington.

Daniel Locke, M.A.

Behavior Analyst, Adult Day Services

Daniel oversees instruction and staff training throughout Camden and Burlington counties. He joined Bancroft in 2015, and previously worked as an ABA Specialist serving adults at the Lakeside campus in Mullica Hill and throughout Camden County.

Daniel has a bachelor's degree in Health Sciences from Stockton University and a master's degree in Applied Psychology with a concentration in Applied Behavior Analysis from Rider University.

Melany Rosa, M.A., BCBA

Behavior Analyst, Adult Services Burlington County

Melany oversees clinical services in Burlington County. She joined joined Bancroft in 2015 and previously worked as direct care staff and an ABA Specialist in both the P&A Transitional Campus and Adult Services programs.

Melany has a bachelor's degree in Psychology from the University of Miami and a master's degree in Applied Psychology specializing in Applied Behavior Analysis from Rider University.

Mark Mason, MBA, MS

Senior Director, Gloucester Adult Services

Mark joined Bancroft in July 2019 as Senior Director, overseeing the adult services and day program in Gloucester County. He brings with him more than a decade of experience supporting adults and children with intellectual disabilities to live their best lives. Mark earned his Master of Business Administration in Finance, Master of Science in Administration of Human Services, and a Bachelor of Science in Psychology from Wilmington University.

Karen Reiss

Senior Director, Pennsylvania & Delaware Residential Programs

Karen brings more than three decades of experience serving adults with intellectual disabilities to Bancroft. She joined the organization in 1985, in a direct care role. Over the years, she has held various positions throughout the organization including program manager, area supervisor and director.

From 2001 to 2011, Reiss was responsible for the operation of Bancroft’s Delaware programs, where she opened seven homes and was responsible for the day-to-day operations of 13 group homes. Additionally, she chaired the Disability Commission for the Delaware Association of Rehabilitation Facilities (DeLARF). In 2015, she became the director of the Pennsylvania Programs, where currently oversees 14 group homes and four apartments, located in southeastern Pennsylvania.

Jenell Berard

Director, Adult Day Services

Jenell oversees daily operations of the Jacob Schaefer Center and focuses on cultivating employee engagement, providing daily oversight and supervision for the program’s managers, and guiding daily program activity. She joined the Bancroft Team in 2003 as a Clinical Associate in the Lindens Program, where she held a variety of clinical and operational roles before accepting a residential director position for the Lakeside Program in 2015.

Jenell is an experienced and dedicated leader, looking to enhance Bancroft's Adult Day Services by providing meaningful opportunities and structured programming.  She continues to emphasize employee training and development while promoting engagement across all Bancroft settings.

Honora Cardelli

Director, Community Residential Services for Adults

Honora joined Bancroft in 2000, and began her career in the Pediatric Program before joining Bancroft’s Adult Residential Program. She began her tenure in a direct care role, and not long after she was promoted to Senior Program Associate. Honora opened a group home in 2006 and managed the house until 2014 when she was promoted to Program Director. In her current role, she oversees group homes and supervised apartments while attending Camden County College to become a sign language interpreter.

Kelly Engel

Associate Director, Pennsylvania Residential Program

Kelly began her career at Bancroft in 2000 as a direct care staff member and was quickly promoted to Program Manager. During her tenure in the Bancroft Delaware Program, Kelly assisted in developing and opening five homes.  She worked with the University of Delaware to establish and co-chair the first Direct Support Professional Committee. The DSP committee is dedicated to recognizing and advocating for Direct Support Professionals throughout the state and on a national level. Kelly is an active volunteer for Special Olympics, and sits on a number of organizational committees and work groups. In 2015 Kelly was promoted to Associate Program Director and is currently responsible for the operations of the Pennsylvania residential program.

Dioana Gayle

Director, Community Residential Services for Adults

Dioana joined Bancroft in 2017 and brought with her more than a decade of experience working with individuals with developmental disabilities. In her current role, Dioana oversees group home and apartment settings for adults in Bancroft’s residential programs. Prior to Bancroft, Dioana served as the Assistant Director of Residential Services for an agency in Southern New Jersey, and has also worked in direct care and supervisory roles for Respite, Crisis, Quality Assurance, and Mental Health Services for other organizations and hospitals in Cape May and Cumberland counties.

Dioana is a certified investigator for serious incident investigations with Labor Relations Alternatives, Inc. She is also a certified Handle With Care Instructor for Behavior Management Systems, Inc.

Avi Glickman, M.Ed., BCBA

Director of Adult Employment

Avi is responsible for overseeing Adult Employment Services at Bancroft.  He has over 15 years of experience working with individuals diagnosed with a variety of emotional, intellectual and developmental impairments. Additionally, he has spent over a decade focusing on improving employment outcomes for adults diagnosed with autism and other developmental disabilities. He has presented and conducted workshops at several local, national, and international conferences. Among other topics, Avi has often been invited to speak about the use of technology to promote skill acquisition, independence, and social acceptance.

Avi earned his master’s degree in Educational Leadership from Immaculata University.

Katie Metcalf

Director, Community Residential Services for Adults

Katie graduated from Neumann University in 2009 with a Bachelor’s Degree in Early Childhood, Elementary, and Special Education prior to joining Bancroft in 2013. As a Direct Support Professional in the Lindens Program, Katie was able to learn the importance of Applied Behavioral Analysis as well as the overall operations of the Pediatric Program. Metcalf applied her newly acquired teaching skills and implemented them in a non-traditional classroom where she easily learned to admire that each day was different and as much as she was teaching, she was also learning.

Over the first year, Katie became a Program Manager in the Pediatrics Program where she had the greatest pleasure working with a team that had one clear vision of seeing those we support succeed. In the next three years, Katie transitioned to the Lakeside Program then Adult Employment Services at the Jacob Schaefer Center, where she gained a vast amount of knowledge and experience supporting adults with Intellectual and Developmental Disabilities and worked closely with the clinical teams to provide an enriched environment for those we support. In this role, Katie oversees both group home and supported apartments that serve adults with a wide range abilities. Her favorite part of the role is developing, building relationships, and supporting her team as well as working hands-on in group homes.

Roberto Perez

Program Director, Adult Services

Roberto came to Bancroft in 1995 and served in a direct care role for the Pediatric & Adolescent Residential program, where he held positions in management and as a Staffing Coordinator. He moved to Bancroft NeuroRehab in 2007 as a Day Program Manager. He has also held positions as a Program Operations Manager and Residential Manager before being promoted to Residential Program Director in 2015. In his current role, he oversees group homes and supervised apartments with CRSA. Roberto holds an Academy of Certified Brain Injury Specialists (ACBIS) certification in addition to being active in several organizational committees and events.

Victoria Sweeney

Director, Judith B. Flicker Residences & Day Services

Victoria has been supporting programs and services for individuals with intellectual and developmental disabilities for more than 30 years.  She began her career as a direct support professional and job coach. Victoria joined Bancroft in 1994, overseeing pediatric programs and services for children on the Autism Spectrum.  She has served in roles with increasing leadership responsibility over the years. Currently, Victoria oversees services for the older adults of our Flicker residences and day habilitation program.

Victoria earned her bachelor’s degree from Rutgers University.

Beatriz Shipley

Director, Delaware Residential Program

Beatriz began her career at Bancroft in 2007 as a Licensing and Accreditation Specialist. With her extensive background in operations and quality management, her focus is building and maintaining quality programming.  She currently serves as Associate Director in Bancroft’s Delaware Residential Program. Beatriz earned her undergraduate degree in business management from Cabrini College.

Janita Wise

Director, Community Residential Services for Adults

Janita joined Bancroft in 1998, having begun her career in a direct care role. She soon became a Program Manager before becoming a Director in 2014. Janita’s expertise is successfully opening new programs and improving the process of identifying and preparing each new home.  Prior to joining Bancroft, Janita worked with individuals with developmental and intellectual disabilities in respite care as well as residential and vocational services for other organizations in Gloucester and Burlington Counties.

Jennifer Bailey, M.S.Ed., BCBA

Clinical Director, Adult Services, South Jersey

Jennifer oversees the clinical services for Bancroft’s adult day, employment and residential programs in South Jersey.

Jennifer began her career in 1998 in Bancroft’s Lindens Program, where she held various positions while pursuing her master’s degree in Applied Behavior Analysis at Temple University. She then served as a behavior analyst for Bancroft’s Consultation and Training and Lindens programs until leaving Bancroft in 2006 to pursue other career opportunities for a community residential provider for children and adults with severe challenging behaviors. Jennifer also provided and oversaw consultative behavioral services to children and families in home and public school settings before returning to Bancroft in 2011. Since rejoining Bancroft, she has held various leadership positions within the Lakeside and South Jersey Adult Services programs.

Jennifer is a board certified behavior analyst, a member of Bancroft’s Behavior Management Committee, and a certified trainer for Safe and Positive Approaches. She has presented at both regional and national conferences and has contributed to published research in several professional journals.

Ivette Vera, M.S., BCBA

Behavior Analyst, Adult Services in Camden County

Ivette oversees clinical services throughout Camden County. She joined Bancroft in 2013 and previously worked as a direct care staff in the Education Consultation department and an ABA Specialist in both Adult Services and Mobile Solutions programs.

Ivette has worked in the field of Applied Behavior Analysis since 2013. She has provided behavioral services to children, adolescents, and adults in public schools, hospitals, community and home based settings.  She earned a bachelor’s degree in Psychology from Rider University and a Master’s Degree in Psychology specializing in Applied Behavior Analysis from Capella University.

Ivette is a Board Certified Behavior Analyst and a certified Safe and Positive Approaches trainer. She has experience in conducting research in improving staff performance within an adult day program.

Tara Gudz, M.Ed., BCBA

Behavior Analyst, Adult Services, Camden County

Tara has been with Bancroft since 2015 and currently oversees clinical services provided throughout Camden County. Prior to this, she worked to begin structuring and streamlining curriculum across adult programs in Burlington and Camden Counties, oversaw clinical services for Burlington County, and held the role of Senior Behavior Analyst for Bancroft’s Mobile Solutions department.

Tara has worked in the field of intellectual disabilities since 2004 and has worked with children, adolescents and adults in residential, private school and home settings. Additionally, she has provided consultation and training to local public school programs, hospitals, families and various IDD programs throughout New Jersey, Pennsylvania and Delaware. Tara earned her bachelor’s degree in psychology from Drexel University and master’s degree and teaching certifications from Cabrini College.

Tara is a board certified behavior analyst, member of Bancroft’s Behavior Management Committee and a certified Safe and Positive Approaches trainer. She has presented research on reducing socially significant inappropriate behavior and synthesized functional analyses at regional and national conferences.

Matthew Lasoski, M.A., BCBA

Senior Behavior Analyst, Adult Services, Gloucester County

Matthew supervises a team of BCBAs, Behavior Specialists, and ABA Specialists while overseeing the clinical services provided at Gloucester County's day program and residential group homes. These programs serve adults with autism, developmental disabilities, acute behavioral and medical needs, mental health diagnoses, and dual diagnoses. He is also a Safe and Positive Approaches and Positive Behavior Supports trainer for the organization.

He started with Bancroft in 2008 as an undergraduate intern in the Lindens Program. He then served roles as an ABA Specialist for the Lindens, Lakeside, and Adult Services programs from 2009 to 2017. From 2017 until his transition to his current role in the summer of 2019, he was a Behavior Analyst for Adult Services in Burlington County.

Matthew earned a bachelor’s degree in psychology from King’s College in Wilkes-Barre, Pa., in 2009, a master’s degree in applied behavior analysis from Rowan University in Glassboro, NJ, in 2017, and is a Board Certified Behavior Analyst.

Jeffery Tiger

Program Director, Community Residential Services New Jersey

Jeffery joined the Bancroft team in March 2015 as Program Director at the Judith B. Flicker Residences in Voorhees, NJ.  Mr. Tiger currently oversees adult residential programs at Bancroft and has over 20 years of experience in the areas of developmental and intellectual disabilities, traumatic brain injury, and addiction services.  He began his career as direct care staff and has held various positions since that time including, program manager, day program director, assistant director, and director. Mr. Tiger is a certified recovery coach and frequently volunteers his time helping others.  He is also a certified American Red Cross Instructor.

Kellie Goldberg, MS.Ed., BCBA

Clinical Director, Lakeside Program

Kellie is the Clinical Director of Bancroft’s Lakeside Program in Mullica Hill, NJ, a residential and vocational program serving adults with severe challenging behavior.  Ms. Goldberg earned her master’s degree in applied behavior analysis from Temple University. She is a Board Certified Behavior Analyst with almost two decades of experience in the field of ABA.  Throughout her career she has held several positions with a focus on residential settings for adults with severe challenging behavior. She has also worked in a behavioral stabilization unit for children and in community based programs for children.  Ms. Goldberg is a member of Bancroft’s Behavior Management Committee and Bancroft’s Center of Excellence in Applied Behavior Analysis.

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