Adult Service Leadership

Meet Bancroft’s Adult Services Leadership Team

Clair Rohrer, M.Ed.

Vice President, Community Residential Services

Clair Rohrer oversees all aspects of Bancroft’s residential programs serving adults, which include Community Services for Adults, Bancroft NeuroRehab Residential Services, the Judith B. Flicker Residences, and Bancroft programs in Pennsylvania and Delaware.

Ms. Rohrer has been with Bancroft since 1988, in positions of increasing responsibility. She served as senior director over Bancroft’s residential and day programs in Brick Township, the Judith B. Flicker Residences, and Delaware for many years, and in 2010 assumed responsibility for Community Residential Services for Adults. She has more than 25 years of experience in the field, and earned her Master of Arts in education, and a Bachelor of Science degree in psychology from LaSalle University.

Darren Blough, MSW, BCaBA

Vice President Adult Services, Lakeside, Pennsylvania and Delaware Programs

Darren Blough brings to Bancroft more than two decades of experience working with children and adults with disabilities. In fact, he began his career as a Program Associate and spent nearly ten years with the organization before accepting a position leading statewide operations for another behavioral healthcare provider in New Jersey. Most recently, Darren served as Northeast Regional Director at Bellwether Behavioral Health, where he oversaw a large network of services in New Jersey and Delaware. In his new role at Bancroft, Darren will lead operations at the Lakeside Campus as well as oversee residential programs in Pennsylvania and Delaware. He has previously served as a manager of residential supervised apartments, director of adult community programs, and senior director of pediatric and adolescent residential programs.

Darren is a Board Certified Assistant Behavior Analyst. He earned his undergraduate degree in Sociology and his master's degree in Social Work from Rutgers University. Additionally, Darren is an active member of the New Jersey Association of Community Providers, where he is the President of the Board, and previously served as the Chair of the Legislative and Policy Committee for the organization.

Jessica Fedezko, BCBA

Senior Director for Adult Day and Employment Services

Jessica oversees the program operations for the structured day and community employment programs serving adults with autism and intellectual disabilities in Camden and Burlington Counties.

She has worked with individuals who have developmental disabilities since 1998 and joined Bancroft in 2009. Prior to her current position, she worked with children, adolescents and adults diagnosed with autism spectrum disorders, developmental disabilities, dual diagnoses, and brain injury in multiple settings including private consultation, community living, residential facilities, and state institutions.

Jessica earned a Bachelor’s Degree from Elizabethtown College and a Master’s Degree in Applied Behavior Analysis from Penn State University.  She is also a Board Certified Behavior Analyst.

Michelle Habingreither, M.Ed.

Senior Director, Community Residential Services - New Jersey

Michelle joined Bancroft’s Community Services for Adults in 2004. She has more than two decades of experience working with children and adults with developmental and intellectual disabilities in residential programs and in their own homes. Michelle oversees group homes and supervised apartments that support people with a wide range of abilities throughout South Jersey as well as Bancroft’s Judith B. Flicker Residences. Additionally, Michelle chairs Bancroft’s Core Values Committee. Michelle earned both her undergraduate degree in psychology and her master’s degree in special education Wagner College. She is also an adjunct professor in the Human Services Department at Camden County Community College.

Jason Bintliff

Program Director, Adult Day Services

Jason has been with the Bancroft team since 2009 and is the Program Director over both the Lebensfeld and Bancroft at Burlington locations in Bancroft's Adult Day Services. Jason currently oversees operations at these two locations.

Starting in Bancroft's Adult Day Services as a Program Associate, Jason has held various roles within the organization, including Program Manager, UIR Coordinator, and Quality Improvement Specialist. This combined organizational knowledge has allowed Jason to operate from a global perspective as it relates to program leadership.

Prior to his time with Bancroft, Jason held various positions with other similar organizations, amassing 15 years of experience working with adults with developmental disabilities. In addition, Jason is a recent graduate of Wilmington University's Administration of Human Services graduate program.

Jenell Berard

Director, Adult Day Services

Janell oversees the daily operations of the Jacob Schaefer Center and primarily focuses on cultivating employee engagement, providing daily oversight and supervision for the program’s managers, and guiding daily program activity. Janell joined the Bancroft Team in 2003 as a Clinical Associate in the Lindens program, where she held a variety of clinical and operational roles before accepting a residential director position for the Lakeside Program in 2015.

She is an experienced and dedicated leader, looking to enhance Bancroft's Adult Day Services through providing meaningful opportunities and structured programming.  She continues to emphasize employee training and development while promoting engagement across all Bancroft settings.

Dioana Gayle

Director, Community Residential Services for Adults

Dioana joined Bancroft in 2017 and brought with her more than a decade of experience working with individuals with developmental disabilities. In her current role, Dioana oversees group home and supervised apartment settings for adults in Bancroft’s residential program. Prior to Bancroft, Dioana served as the Assistant Director of Residential Services for an agency in Southern New Jersey, and has also worked in direct care and supervisory roles for Respite, Crisis, Quality Assurance, and Mental Health Services for other organizations and hospitals in Cape May and Cumberland counties.

Dioana is a certified investigator for serious incident investigations with Labor Relations Alternatives, Inc. She is also a certified Handle With Care Instructor for Behavior Management Systems, Inc.

Brandon Campbell

Director, Community Residential Services for Adults

When Brandon Campbell joined Bancroft in 2017, he brought with him nearly two decades of experience working with children and adults with disabilities. Prior to Bancroft, Brandon served as social services director at a senior living facility as well as lead counselor at a school for children facing severe emotional challenges. A critical thinker and meticulous leader, Brandon has a proven track record of maximizing his clients’ independence and individuality, while simultaneously meeting state and regulatory requirements to ensure consistent, high-quality care.

Brandon earned his undergraduate degree in sociology and social work from Gwenedd Mercy University and his master’s degree in mental health counseling from Springfield College in Wilmington, Del.

Avi Glickman M.Ed, BCBA

Director of Adult Employment

Avi is responsible for overseeing Adult Employment Services at Bancroft.  He has  more than 15 years of experience working with individuals diagnosed with a variety of intellectual and developmental disabilities. Additionally, he  has spent the last 10 years focusing on improving employment outcomes for adults diagnosed with autism and other developmental disabilities.

Avi earned his master’s degree in Educational Leadership from Immaculata University and is a Board Certified Behavior Analyst.

Janita Wise

Program Director, Community Residential Services - New Jersey

Janita joined Bancroft in 1998, having begun her career in a direct care role. She soon became a Program Manager before becoming a Director in 2014. Janita’s expertise is successfully opening new programs and improving the process of identifying and preparing each new home.  Prior to joining Bancroft, Janita worked with individuals with developmental and intellectual disabilities in respite care as well as residential and vocational services for other organizations in Gloucester and Burlington Counties.

Reid Horrow

Program Director, Community Residential Services for Adults

Reid joined the Bancroft family in April of 2013. He was previously the Director of Children's Residential Services with another non-profit agency before coming to Bancroft. Reid has 20 years of experience working in the mental health field in a variety of settings including hospitals, outpatient settings, schools and various residential treatment facilities in both Pennsylvania and New Jersey.

He has also administered and authored psycho-sexual evaluations for children who were victims of sexual abuse and for juvenile offenders as an Evaluator at Joseph J. Peters Institute (JJPI) in Philadelphia, PA. Mr. Horrow holds a Bachelor’s Degree in Behavioral Science from Lynn University and a Master’s Degree in Counseling and Educational Psychology from West Chester University. He is also a nationally certified personal trainer.

Honora Cardelli

Program Director, Community Residential Services - New Jersey

Honora Cardelli joined Bancroft in 2000, and began her career in the Pediatric Program before joining Bancroft’s Adult Residential Program.  She began her tenure in a direct care role, and not long after she was promoted to Senior Program Associate.  Honora opened a group home in 2006 and managed the house until 2014 when she was promoted to Program Director. In her current role, she oversees group homes and supervised apartments while attending Camden County College to become a sign language interpreter.

Jeffery Tiger

Program Director, Judith B. Flicker Residences - New Jersey

Tiger joined Bancroft in 2015, after serving as the Assistant Director of Residential Services for an agency in Northern New Jersey.  Jeff oversees the Judith B. Flicker Residences and has more than two decades of experience in the areas of developmental disabilities, traumatic brain injury, and addiction services.  He began his career in a direct care role and has held various positions since that time including program manager, day program director, assistant director and director.  Jeff is a certified recovery coach and frequently volunteers his time helping others.  He is also a certified American Red Cross instructor.

Karen Reiss

Program Director, Pennsylvania Residential Program

Karen Reiss brings more than three decades of experience serving adults with intellectual disabilities to Bancroft. She joined the organization in 1985 where she began in a direct care role. Over the years, she held various positions throughout the organization including program manager, area supervisor and director.

From 2001 to 2011, she was responsible for the operation Bancroft’s Delaware programs where she opened seven homes and was responsible for the day to day operations of 13 group homes. Additionally, she chaired the Disability Commission for the Delaware Association of Rehabilitation Facilities (DeLARF). In 2015, she became the director of the Pennsylvania Programs, where currently oversees 14 group homes and four apartments, located in southeastern Pennsylvania.

Kelly Engel

Associate Director, Pennsylvania Residential Program

Kelly Engel began her career at Bancroft in 2000 as a live-in direct care staff member and was quickly promoted to Program Manager. During her tenure in the Bancroft Delaware Program, Kelly assisted in developing and opening five homes.  She worked with the University of Delaware to establish and co-chair the First Direct Support Professional Committee. The DSP committee is dedicated to recognizing and advocating for Direct Support Professionals throughout the state and on a national level. Kelly is an active volunteer for Special Olympics, and sits on a number of organizational committees and work groups. In 2015 Kelly was promoted to Associate Program Director and is currently responsible for the operations of the Pennsylvania residential program.

Roberto Perez

CBIS Program Director, Bancroft NeuroRehab Residential Program

Roberto Perez came to Bancroft in 1995 and served in a direct care role for the Pediatric & Adolescent Residential program, where he held positions in management and as a Staffing Coordinator. He began his tenure with Bancroft NeuroRehab in 2007 as a Day Program Manager. He has also held positions as a Program Operations Manager and Residential Manager before being promoted to Residential Program Director in 2015. Roberto holds an Academy of Certified Brain Injury Specialists (ACBIS) certification in addition to being active in several organizational committees and events.

Melinda South

Program Director, Delaware Residential Program

Melinda South has more than two decades of clinical, management and director experience.  She has directed outpatient, employment and residential services in Pennsylvania and Delaware and has supported hundreds of individuals and their families during her career. Her passion is working with people to develop effective, sustainable supports that help people realize their potential and achieve their goal. Currently, Melinda serves as a program director in Bancroft’s Delaware Residential Program. She earned her undergraduate degree from Rosemont College.

Beatriz Shipley

Associate Director, Delaware Residential Program

Beatriz Shipley began her career at Bancroft in 2007 as a Licensing and Accreditation Specialist. With her extensive background in operations and quality management, her focus is building and maintaining quality programming.  She currently serves as Associate Director in Bancroft’s Delaware Residential Program. Beatriz earned her undergraduate degree in business management from Cabrini College.